Privacy policy

Luneta wants you to know that we respect your privacy and that our privacy policy (how your data is collected, used, and shared when you visit or make/try to make a purchase from lunetacreations.com, or “the Website”) reflects the General Data Protection Regulation (GDPR). We might update this privacy policy when necessary for legal/operational reasons.

What data do we collect?

When we talk about "your data" in this Privacy Policy, we are talking both about Device Information and Order Information.

Device Information

When you visit the Website, we automatically collect certain information about your device, including:

  • Info about your web browser, time zone, IP address and cookies,

  • Info about individual website pages or products that you take a look at, what websites/search terms referred you to the Luneta Website, and information about how you interact with the Website.

Order Information

When you make/try to make a purchase, we collect the information you give us, including:

  • Your name, billing address, shipping address, email address, and phone number,

  • Payment information. 

How do we collect your data?

You directly provide Luneta with most of the data we collect. We collect data and process data when you:

  • Place an order for any of our products.

  • Use or view our Website via your browser’s cookies.

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. By browsing our Website, you give us your consent to use cookies. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

  • Log files: These track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.

  • Web pixels, beacons, and tags: Electronic files used to record information about how you browse the Site.  

We collect Order Information when you make, or attempt to make, a purchase at the checkout.

How will we use your data?

Luneta collects Order information so that we can:

  • Process your order,

  • Avoid fraudulent orders,

  • Talk to you regarding your order,

  • Email you with special offers on other products and information we think you might like if you’ve opted-in to marketing communication.

Luneta collects Device information so that we can:

  • Improve and optimize our Website,

  • Avoid fraudulent orders,

  • Create advertising and re-targeting campaigns using Google and Facebook,

  • Gauge how succesful our marketing/ad campaigns are.

How do we store your data

We share your Personal Information with third parties who help us run our website, provide analytics, reporting and advertising

Squarespace
We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy. 

Google Analytics
We use Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your Personal Information here:  www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.

Facebook
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by following these links (you will still be shown ads, but they will be less relevant to you):

FACEBOOK - www.facebook.com/settings/?tab=ads

GOOGLE - www.google.com/settings/ads/anonymous

Additionally, you can opt out of some advertising services by visiting the Digital Advertising Alliance’s opt-out portal at:  optout.aboutads.info/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

What are your data protection rights?

Luneta would like to make sure you are fully aware of all of your data protection rights. If you are an European resident, you’re entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at our email: hi@lunetacreations.com. If you make a request, we have one month to respond to you.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

How to manage cookies

You can set your browser not to accept cookies, and the allaboutcookies.org website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our Website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to contact us

If you have any questions about Luneta’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by emailing us at: hi@lunetacreations.com.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Luneta has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/.